Talent Development

Developed new people manager training at TikTik & InvestCloud.

Both programs dedicated in-person time to self-reflection, discussion, activities, and role-play in both partner & small group breakouts and full cohorts in order to make sessions more meaningful and foster connections between future leaders.

Designed and project managed an extensible, flexible training program for recruiters, hiring managers, and other interviewers at TikTok.

Topics included: requesting new headcount, screening resumes, interviewing, recognizing unconscious bias, helping a candidate shine, conducting assessments, and documenting feedback via talent scorecard.

Created a demo course on delivering and receiving feedback (Articulate Rise).

Change Management

Designed and managed a Sales Enablement initiative to replace Salesforce as LinkedIn’s CRM of record with Microsoft Dynamics.

Coordinated with cross-functional workstreams including engineering, internal communications, sales operations, and business insights.

Led creation and adoption of a new unified sales process across LinkedIn’s four selling organizations–all with very distinct sales cultures and workflows.

Developed onboarding program to support rollout of net-new quote-to-cash-to-order system at LinkedIn.

Upskilling & Reskilling

Led a cross-functional team of writers, designers, and subject matter experts to develop, refine, and launch Google’s Project Management Career Certificate on Coursera.

Created technical training program for Shopify employees to participate in business-critical product discussions, development, and decision-making on GitHub regardless of whether they hold technical roles.

Designed a gamified story-driven curriculum at General Assembly to engage casual learners, and drive conversion to paid classes.

Dash garnered widespread positive press, and personal messages from users.

Dash hasn’t been updated since 2017, but there are still regular Dash meetups in at least four US cities as well as highly-active online communities dedicated to it.

Coaching & Career Pathing

Developed Career Conversations guidance and best practices to help TikTok managers and their direct reports discuss career goals, job leveling, performance, and internal mobility.

Additional manger-only topics included direction on providing stretch opportunities and introductions across the highly-matrixed organization, and how to delegate, coach, and lead inclusively.

Volunteered with Cascade SF to mentor dozens of up-and-coming designers by providing a sounding board and advice on job prospects, career paths, interviewing, presenting their portfolios, and navigating ambiguity to stand out in the saturated, competitive Bay Area job market.

Selected Projects