Senior Instructional Designer: Grow With Google
As lead instructional designer for Grow with Google’s Project Management certificate, led creation of the certificate's capstone course. I supervised, coordinated, and evaluated a team of five content, scenario, and quiz writers producing six comprehensive multi-module courses on the Coursera platform. I advocated for the needs of global learners from a wide range of abilities and backgrounds, and partnered with stakeholders, vendors, internal and external subject matter experts, and industry leaders to develop and execute on learning and development goals.
Following the launch of the Grow with Google certificate on Coursera in March 2021, my work shifted towards triaging learner comments and feedback flags, as well as conducting data analysis of completions and pass rates. By leveraging reports, I developed strategic plans to identify gaps, optimize assessments, and update content to strengthen the learner experience.